I Think We're Building Too Many Chatbots.

The best AI product in your stack might never say a word. There's a pattern I keep seeing across every industry I work in. A business decides to "add AI." Six weeks later there's a chat box. It has a name. Sometimes a personality. Often a small avatar in the bottom right corner of the screen. It says "Hi, I'm Nova! How

This edition was published on LinkedIn. Full text lives there until a first-party archive is available on this site.